Shipping
How We Ship:
Requirements for home delivery
For a successful home delivery, the following should be provided:
- Recipient’s name (matching the name on the apartment building)
- Street address and house number
- Apartment number (if applicable)
- Floor number (optional)
- Zip codes
- Country
Ausome Apparel Co. does not provide address validation services. Therefore, it is the customer’s responsibility to provide an accurate shipping address.
Delivery to a PO box
- Delivery to a PO box is advised only for destinations in the United States. For other countries, delivery to a PO box is not advisable and is at the customer’s own risk.
- PO boxes come in various sizes, so it’s the customer’s responsibility to ensure that the ordered product will fit in their PO box. The largest available box measures 12" x 22.5", so products exceeding these dimensions cannot be shipped to a PO box.
- PO box addresses are not supported by Express Delivery for both orders imported from sales channels and manual orders. If a customer submits an order with Express Delivery and enters a PO box address, it will be imported as a standard order in Printify.
- The correct address formatting guidelines should be followed when a shipment is directed to a PO box:
- First name: John (matching the name on the box)
- Last name: Smith (matching the name on the box)
- Address 1: PO Box 1776
- Zip code: 28034
- City: Dallas
- Country: United States
Shipping Costs: The cost of shipping is based on the method you choose and the size and weight of your order. And if we're offering free shipping, we'll shout it from the rooftops (or at least clearly mark it on the product page).
Estimated Delivery Time: Once your order is on its merry way, you can expect it to arrive within 2-5 business days for standard shipping, 2-3 business days for express shipping etc. Just remember, these are estimates and actual delivery times may vary.
International Shipping: Yes! We are able to ship to most countries, except for North Korea, Russia, Belarus, and Ukraine. Please note that international shipping costs and delivery times can vary, and you may need to cover any customs fees or taxes.
Tracking: We'll send you a tracking number via email as soon as your order ships, so you can follow your package's journey.
Returns & Refunds: All sales are FINAL. Check out our [Returns and Refunds Policy] for more details.
Need Help? If you have any questions about our shipping policy, please feel free to contact us at support@ausomeapparelco.com. We're here to help!