Refunds & Returns Policy
Hey there, friend!
At Ausome Apparel Co, we're all about making sure you love your purchase. But we know that sometimes things don't work out!
Please note that all sales are FINAL. We do not offer refunds or exchanges on our t-shirts unless the product is defective or damaged upon delivery. We encourage you to carefully review your order before completing your purchase. If you have any questions or concerns about sizing or product details, please reach out to our customer service team at support@ausomeapparelco.com prior to placing your order. We appreciate your understanding and support!
RETURN REQUIREMENTS:
Ausome Apparel is not responsible for lost/missing/stolen packages once they are marked as delivered by the shipping carrier, and orders will not be re-sent or refunded.
Please note we cannot provide any returns or exchanges for accidental damage caused during laundering or dry-cleaning, such as stains, burns, shrinkage, discoloration, wrinkling, tears, rips, bleaching, iron damage, heat damage, seam or button hardware damage.
Please note orders that are returned back to us due to the wrong shipping address being entered for the order, attempted deliveries, or for deliveries not re-scheduled by the customer within 30 days of the first delivery attempt, any shipping charges will not be refunded. We cannot accept responsibility for packages not received due the wrong shipping address being entered for the order.